Shipping Policy

At fmstorepk.store, we aim to deliver your skincare products safely and on time. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Estimated delivery time is 3–6 business days, depending on your location and courier service.

• Delivery times are estimates and may vary due to weather conditions, customs delays, or courier issues.

Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.

• Shipping fees are non-refundable once an order has been shipped.

Order Tracking

• Once your order is shipped, tracking details will be shared via email (if available).

• Please allow some time for tracking information to update.

Incorrect Address

• Customers are responsible for providing accurate shipping information.

• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with clear photos.

• If a package is lost in transit, we will assist you in contacting the courier, but we are not responsible for courier-related delays.

Policy Updates

fmstorepk.store reserves the right to update this Shipping Policy at any time without prior notice.

Contact for Shipping Questions

📧 Email: fmstorepkstore@gmail.com

سياسة الشحن